Change your attitude towards conflict and learn useful strategies for resolving conflict in this interactive twelve-hour course.

This course will help you to improve your practical skills for managing conflict, and will be particularly beneficial to those who face the challenge of managing or navigating conflict in their work environments. The course will consist of presentations from the facilitator, group work and self-work. The course is also offered as an optional foundation course to the negotiation skills course.

This course will be held remotely, most likely on Zoom - exact details will be sent to registered participants a few days before the course.

Visit the course page.