Develop greater confidence, resilience, and skill in handling workplace conflict through this practical twelve-hour course.

Learn to navigate tensions, improve dialogue, and respond constructively — whether you're managing people, resolving grievances, or supporting others. Sessions include facilitator input, guided self-reflection, and interactive group exercises. This course is ideal for anyone tasked with managing or resolving conflict in the workplace. The course is also offered as an optional foundation course to the negotiation skills course.

This course will be held remotely, most likely on Zoom - exact details will be sent to registered participants a few days before the course.

Visit the course page.