Final Level, half course, first semester, two lectures per week.

9 NQF credits at HEQSF level 8

Convener: Monique Carels

Course entry requirements:

All Preliminary and Intermediate Level courses to have been completed. The course is limited to 24 students; application (with motivation) to do the course must be directed to Monique Carels by 31 October.

Course outline: The nature and path of conflict; approaches to managing conflict; positional and interest-based negotiation; defining the process of mediation; the stages of mediation; specialised forms of mediation; comparing adjudication and mediation, arbitration: the forms of arbitration and the defining characteristics and dispute system design.

DP requirements: None

Assessment: Reflective journal: 25%, Class test: 25%, May/June examination: 50%